Orders are accepted via online order form, fax, or phone.

Groups must be 10 or more people.

Groups of 10 or more will receive up to 25% off tickets for all productions except Holiday productions, special presentations and preview performances. Groups of 10 or more will receive up to 15% off tickets for Holiday productions (Dr. Seuss’ How the Grinch Stole Christmas) and special presentations (If You Give a Mouse a Cookie). Group discounts are not available for The Biggest Little House in the Forest, VIP seating or for preview performances.

Everyone entering the Theatre must have a ticket, including infants. For productions on the UnitedHealth Group Stage Lap Passes are available for children ages three and under. For productions on the Cargill Stage Lap Passes are available for children 18 months and younger. Lap Passes can only be purchased at the box office on the day of the show. Call Group Sales for pricing.

Submission of a Public Group Sales order form is NOT a guarantee of a reservation.

If we are able to accommodate your request, a reservation contract will be sent within five business days. Please call if you do not receive your contract within one week.

Your order can be cancelled up until six weeks prior to the date of your performance.

You may change your number of tickets up to six weeks prior to your scheduled performance providing you still have a minimum of 10 people in your group. No tickets may be dropped after this date. Additional tickets are subject to availability.

Final Payment will be due six weeks prior to your scheduled performance unless otherwise noted. No refunds are given for unused tickets as we are unable to resell them. All sales are final. Payment must be in the form of a single check or single credit card payment for each group order. Orders not paid by their due date are subject to cancellation.

Payment due dates for reservations made less than six weeks before a performance will be determined on a case by case basis by Children’s Theatre Company.

If a show is sold out, you may request to be placed on a waiting list in case of cancellations.

All groups must submit the necessary tracking sheet to Group Sales two weeks prior to performance. These can be found online through the Children’s Theatre website and will be sent out with your ticket packet.

Groups of 10 or more will receive up to 25% off tickets for all productions except Holiday productions, special presentations and preview performances. Groups of 10 or more will receive up to 15% off tickets for Holiday productions (Dr. Seuss’ How the Grinch Stole Christmas) and special presentations (If You Give a Mouse a Cookie). Group discounts are not available for The Biggest Little House in the Forest, VIP seating or for preview performances.

Payment and final numbers are due six weeks prior to your performance date. The due date will be printed on your Group Sales invoice. Call the Group Sales office if you are unsure of your due date. Any orders unpaid past their due date will be subject to cancellation.

Once payment is made on an order it is a final sale. No refunds, exchanges or cancellations will be permitted.

During inclement weather, allow extra travel time, as the Theatre does not cancel or delay performances due to weather.

For our 2012-2013 Season no deposit payment is required. Seats will be held for no charge until final payment is due.

We do not provide comps with group orders.

Up until you make payment, you have the ability to adjust your numbers, change dates or even cancel with no penalty. Once you make payment it will be considered a final sale, no refunds, exchanges or cancellations.

As long as there are tickets available we'll happily add tickets to your order.

No, once you make payment it is a final sale. No refunds, exchanges or cancellations will be permitted.

Yes. We request and recommend that all group leaders fill out the seat assignment form with the full name and seat location of all your group members. This form is basically an insurance policy. If one of your members were to lose their ticket it would be impossible to reseat them without knowing exactly where they sat. Also, this form allows us to quickly and quietly pull someone out of the theater in case of an emergency.

Everyone of any age is welcome at CTC. Please note that we do not recommend attendance by any child under the age of three in the United HealthGroup Stage unless specifically recommended for preschool age.

No, we do not have a dress code. Audience members are free to arrive in jeans or tuxedos.

CTC’s policy is that everyone coming into the theater must purchase a ticket regardless of age or position.

Yes. For productions on the UnitedHealth Group Stage Lap Passes are available for children ages three and under. For productions on the Cargill Stage Lap Passes are available for children 18 months and younger. Lap passes can only be purchased at the ticket office on the day of the show. Contact Group Sales for pricing.

As all CTC productions are live performances, running times may vary. However, we will try to announce the running time after Opening night. Approximate running times may be published based on prior performances or staged readings of productions but these are subject to change during preview week.

Most shows will have a 15 minute intermission, however some shows will not.

Public Group tickets are assigned at the time of booking. CTC will do its best to be sure groups are seated together.

CTC is located at 2400 3rd Ave South, Minneapolis, Minnesota 55404, just south of Downtown Minneapolis in the Whittier neighborhood. Detailed directions can be found here.

The main entrance to CTC is located off the circle driveway on 3rd Ave South. The CTC ticket office is on the first level to the left of the entrance. The Target Lobby of the UnitedHealth Group Stage is located on the second level which can be located by going through the glass doors to the right of the main entrance towards the MIA and left up the granite stairs. The Cargill Lobby of the Cargill Stage is located just to the left of the ticket office on the first level.

- Find a production you'd like to see and identify four dates that would possibly work for your group.

- Choose what Seating Area and Seating Type you would like for your group.

- Call or e-mail the group sales office with your ticket request. Please remember that every person attending the production (including infants) will need a ticket. We will review your preferred dates and recommend the best available seating.

- Once a date has been identified, tickets will be placed on hold with no deposit required. An invoice will be sent to you confirming the order within 5 business days. If you do not receive an invoice within 1 week, please contact us.

- Get your group together! You have until six weeks before your scheduled performance to make changes to your order.

- Once you've got final numbers and have made payment, the tickets will be mailed to you with additional information including directions, parking etc.

PAYMENT PROCESS

- No deposit is required at the time you make your reservation. A detailed invoice will be sent to you confirming your order within 5 business days. If you do not receive an invoice within 1 week, please contact us.

- A due date for final numbers and payment will be scheduled for six weeks before your scheduled performance. This date will be listed on your invoice.

- Payment may be made via one check payment or credit card transaction. We cannot accept multiple forms of payment from individual members of the group.

- Any orders left unpaid past the scheduled due date will be cancelled and seats will be released.

- Once payment has been made it will be a final sale. No refunds, exchanges or cancellations will be permited.

- Your tickets will be mailed out to you within 5 business days after payment has been received unless other arrangements have been made.