Plan Your Visit

Children’s Theatre Company is proud to offer information, tips, advice and handy guides so that our patrons’ theatre experiences are as rich, pleasant and convenient as possible. Whether you have been coming to CTC for generations or are a first time audience member, you’ll find everything you need to plan a memorable outing with us.

Getting Here
Accommodations for our Patrons
ACT One: Access
Tips & Guides
Reservation Process
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Ticket Prices
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Grades 6+
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  • Request Tickets
  • Rush Tickets
  • Ticketing Policies
  • Lunch Space

Weekday Student Matinee Rush

Reservations for Student Matinee performances are limited to educational groups of 10+.

The following groups cannot make reservations, but are welcome to try to purchase Rush Tickets to a Student Matinee performance:

  • Groups of fewer than 10
  • Parents who aren’t acting as field trip chaperones
  • Members of the public

To purchase rush tickets, visit the CTC Ticket Office as early as 9:30am on the day of the 10:30am performance you wish to attend. If tickets are available, they can be purchased for $15 each, on a first-come, first-served basis.

Please be aware of the following:

  • Rush tickets are subject to availability. CTC is almost always able to accommodate a few rush tickets per Student Matinee, but cannot guarantee it as priority goes to school groups.
  • It is unusual for school groups to check in with 100% attendance. For that reason, CTC is usually able to make some rush tickets available during the Check In process, even for sold out performances.
  • If you are parent hoping to be seated with your child’s school group, CTC strongly recommends arriving at CTC before your child’s school is scheduled to arrive. Ushers do not save seats for anyone who is not present when a group is seated.
  • If you want to know whether rush tickets are likely to be available, you are welcome to inquire a day or two before the performance you hope to attend by calling CTC’s Student Matinee Coordinator at 612.872.5166.

Weekday Student Matinee Ticketing Policies

  • Submission of a Ticket Request Form is not a guarantee of a reservation. If CTC is able to accommodate your request, a Reservation Confirmation & Invoice will be sent via email within two weeks.
  • If you do not receive a Reservation Confirmation & Invoice email within two weeks, please contact CTC’s Student Matinee Coordinator at 612.872.5166 to ensure your order went through.
  • A minimum group size of 10 is required to make and maintain a reservation for a Weekday Student Matinee performance.

Final Numbers/Cancellation Deadline:

  • You may drop seats from your reservation or cancel altogether until Final Numbers/Cancellation Deadline, six weeks prior to performance.
  • After Final Numbers/Cancellation deadline passes, you are responsible for payment for all seats in your reservation.
  • Final numbers due immediately upon reservation if made within six weeks of performance.


  • Payment is due four weeks prior to performance via check, credit card, or cash.
  • Reservations unpaid upon deadline may be released at CTC’s discretion.
  • Payment due immediately upon reservation if made within four weeks of performance.
  • Returned ISF checks will be charged a service fee of $30. Future orders from that organization must be paid by credit card or cash.


  • All Student Matinee sales are final. Paid tickets cannot be refunded or exchanged.
  • CTC does not provide refunds or exchanges for unused tickets. CTC does not provide refunds or vouchers for anyone absent on the day of performance.

CTC does not require a paid deposit to make Student Matinee reservations; however, groups that violate Final Numbers/Cancellation and/or Payment Deadlines may be required to make payment immediately upon reservation or lose Student Matinee eligibility.

Student Matinees are intended as an affordable educational opportunity for school-aged children and their educators.  Student Matinees are not intended as a cheaper alternative to public performances for family groups.

Weather cancellation policy:

  • CTC does not issue refunds if your school/district closes due to weather or fails to attend your scheduled performance for any reason.
  • Refunds will be issued only if CTC cancels a performance. A Weekday Student Matinee performance will be canceled by 7:00 a.m. only if one of the following events has occurred:
    • A state of emergency has been declared.
    • CTC does not have power and/or heat.
    • Minneapolis Public Schools have canceled school due to cold/weather.
    • MNDOT has pulled plows off the road due to unsafe driving conditions.
    • Metro Transit has suspended bus service due to unsafe driving conditions.

If a Weekday Student Matinee performance were canceled, CTC’s decision would be made by 7:00am. CTC's Student Matinee Coordinator would make every effort to inform Group Lead at the email address and phone number provided in your original Ticket Request.

Lunch Space Reservation Policies
CTC offers a limited number of lunch space reservations for schools that come from a great distance, schools combining a trip to CTC with a trip to Mia, or schools that will miss lunch while at CTC.

The lunch space, located in our lobbies, allows for a picnic-style lunch on the floor. CTC does not provide tables, chairs, or refrigeration. Garbage cans are provided.

Lunch space reservation fee: $25 (nonrefundable)
Request lunch space when you request tickets by phone or online. Lunch reservations are limited to 250 people (Target Lobby)/115 people (Cargill Lobby) and are therefore not guaranteed for every group.

Please note:

  • No food or beverages are allowed in the theatre. (Please inform an usher if you or a student have a health concern.)
  • Concessions are not available for purchase during Weekday Student Matinees.
  • The lunch space is available for 45 minutes immediately following your performance.
  • School groups must use the trash bins designated by the theatre to dispose of all trash before leaving the space.
  • For the health and safety of people with severe allergies, please ask everyone in your party to pack a lunch that is nut free.

Privacy Policy

Thank you for reviewing the privacy policy and disclaimer.

Children’s Theatre Company (“CTC”) is committed to providing a safe online experience. We collect no personally identifying information, unless you choose to provide us with that information. This statement of Privacy applies to the CTC website and governs data collection and usage. By using the CTC website, you consent to the data practices described in this statement.

If you visit our site to browse, read, watch videos or download, we automatically collect and store only the following information about you:
  • The IP address from which you access our Web site (an IP address serves two principal functions: host or network interface identification and location addressing.)
  • The type of browser and operating system used to access our site
  • The date and time you access our site
  • The pages you visit
  • and The Internet address of the Web site from which you accessed our site

This information is used to improve the functionality of the website—to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. We may compile and report aggregate statistics about our users — numbers, traffic patterns, and related site information — but these statistics will include no personally identifying information. CTC is not responsible for privacy statements or other content on websites outside of CTC, including those linked from CTC’s website.


If you identify yourself by submitting mailing list, donor or ticket request forms contained in the site, we use that information only to respond to your message and to help us provide you with the material you have requested or to send you a written acknowledgment of your donation as required by law, or to verify and/or mail purchases and/or to process your ticket order.

You have the option to contact us by phone or by email ( to request that we remove your name from our mailing and/or calling and/or trade list. If you opt to be taken off our mailing list, you will receive no mail from us, including publications or special notices. If you opt to be removed from our calling list, you will receive no calls from us except when a performance is canceled. We will not sell, trade or share a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations. If you are not a donor and you opt to be removed from our trade list, we will not provide your name to other arts organizations that might be making special offers or anyone else.


CTC’s website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

The purpose of a cookie is to tell the web server that you have returned to a specific page. We and our advertising partners, including advertising networks, use information gathered through cookies and other similar technologies, as well as other information we or they may have, to help tailor the ads you see on our sites and to help make decisions about the ads you see on other sites. To opt-out of targeted adversity from many ad networks visit:

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies. Please be aware that some web pages may not work correctly if cookies are disabled. More information is available here:


All credit card transactions including ticket purchases and donations is processed on a secure server. Credit card information is protected by encryption technology, such as the Secure Socket Layer (SSL) protocol. This helps to assure information is protected from unauthorized access.


CTC may occasionally update our Statement of Privacy to reflect customer feedback or changing technologies. CTC encourages you to review this statement periodically.


CTC welcomes comments and questions about or Statement of Privacy. If you believe CTC has not adheared to this statement, please contact us at


Under no circumstances shall CTC, its employees or contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other web site supported or maintained by CTC or from your reliance on or use of information, services or merchandise provided on or through the web site or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this web site, or with any of the practices of the CTC in the operation of this web site, your sole and exclusive remedy is to discontinue using the web site.